This location has a lot to learn from other locations if they dont want to go broke given the fact that the theater was dead on a friday night! Restrooms were also not very well maintained and seats had popcorn remains. If they want to teach their employees sales tactics they can do so after everyone left in private so guest do not feel just like $$. ![]() As we walked out that same lady had all her staff seated in front of her and she was lecturing on how to I repeat" made customers want more food". I understand why bringing outside food would be a problem but there are different ways to explain this to guest and stealing their drinks and yelling made everyone around them feel uncomfortable. ![]() In a loud voice she told them they can make their way out if they have any other outside food. One couple next to us brought an outside beverage then a woman who seemed to be a manager passed by and literaly snatched their unfinished drink. I have been to just about every Santikos location in the past and never had nearly as bad the experience as I did at Bijou.
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